News (89)

The ClickandBuy maintenance which was planned to occur from 8:00 p.m. to 10:00 p.m. (PDT) on Jul. 24, 2012 has been postponed. We will make a new announcement when the new schedule is confirmed.

Thank you for your patience and cooperation.

Access to ClickandBuy will be unavailable due to maintenance at the following time. During this period, users may be unable to perform the following:

- Purchase Square Enix Crysta using ClickandBuy
- Purchase Security Tokens using ClickandBuy
- Purchase new characters on FFXI/FFXIV using ClickandBuy
- Register ClickandBuy as their payment method
- Update their ClickandBuy account information

Thank you for your patience and cooperation.

[Date & Time]
Jul. 24, 2012 from 8:00 p.m. to 10:00 p.m. (PDT)

[Affected Service]
Square Enix Account Management System

During the following time period, players were unable to access the Excalibur World on FINAL FANTASY XIV.

We are pleased to announce that the issue has been addressed. We apologize for any inconvenience this may have caused.

[Date & Time]
Jul. 22, 2012 from 12:06 a.m. to 1:24 a.m. (PDT)

[Details]
Unable to access the Excalibur World.

[Cause]
Server Program Error

[Affected World]
- Excalibur

We are currently experiencing technical difficulties wherein players cannot access the Excalibur World on FINAL FANTASY XIV.

The issue is being addressed, and new updates will follow as additional information becomes available.

We apologize for any inconvenience this may cause.

[Date & Time]
From Jul. 22, 2012 12:12 a.m. (PDT)

[Details]
Unable to access the Excalibur World.

[Cause]
Under investigation

[Affected World]
- Excalibur

We are currently experiencing technical difficulties with the North American GM Petition Service due to a power outage. The issue is currently being addressed, and new updates will follow as additional information becomes available.

The European GM petition service is operating as normal and users may still place GM calls for urgent issues. However, please be aware that there may be significant delays until these GM calls can be answered.

We apologize for the inconvenience.

[Date & Time]
Jul. 19, 2012 8:10 p.m. (PDT)

[Details]
- North American GM petition service for FINAL FANTASY XIV is unavailable.

[Cause]
Power outage

[Affected Services]
- FINAL FANTASY XIV GM Petition Service

During the following time period, the North American GM petition service was unavailable due to a power outage. However, we are pleased to announce that the issue has been resolved and service has been restored.

We apologize for any inconvenience this may have caused.

[Date & Time]
From Jul. 19, 2012 8:10 p.m. to 11:30 p.m. (PDT)

[Details]
North American GM petition service for FINAL FANTASY XIV was unavailable.

[Cause]
Power outage

[Affected Service]
- FINAL FANTASY XIV GM Petition Service

Access to ClickandBuy will be unavailable due to maintenance at the following time. During this period, users may be unable to perform the following:

- Purchase Square Enix Crysta using ClickandBuy
- Purchase Security Tokens using ClickandBuy
- Purchase new characters on FFXI/FFXIV using ClickandBuy
- Register ClickandBuy as their payment method
- Update their ClickandBuy account information

Thank you for your patience and cooperation.

[Date & Time]
Jul. 17, 2012 from 7:00 p.m. to 10:00 p.m. (PDT)

[Affected Service]
Square Enix Account Management System

During the following time period, certain areas in the Excalibur World experienced technical difficulties on FINAL FANTASY XIV.

We are pleased to announce that the issue has been addressed. We apologize for any inconvenience this may have caused.

Please note that due to the recovery operation, retainers have not been replaced. If you have placed your retainer in any of the market areas, we ask that you please summon and replace your retainer.

[Date & Time]
Jul. 15, 2012 from 5:57 a.m. to 6:28 a.m. (PDT)

[Details]
Unable to access the following areas in the Excalibur World:
- Ul'dah: Market Wards

[Cause]
Server Program Error

[Affected World]
- Excalibur

In anticipation of intensifying conflict with the Garlean Empire, the city-states that comprise the Eorzean Alliance are planning to unveil a series of joint military exercises. Known collectively as “Skirmish,” these training drills are rumored to involve monstrous live opponents...

View all the details.

Access to ClickandBuy will be unavailable due to maintenance at the following time. During this period, users may be unable to perform the following:

- Purchase Square Enix Crysta using ClickandBuy
- Purchase Security Tokens using ClickandBuy
- Purchase new characters on FFXI/FFXIV using ClickandBuy
- Register ClickandBuy as their payment method
- Update their ClickandBuy account information

Thank you for your patience and cooperation.

[Date & Time]
Jul. 11, 2012 from 8:00 p.m. to 11:00 p.m. (PDT)

[Affected Service]
Square Enix Account Management System