News

We are pleased to announce that the technical difficulties with the JP Data Center Worlds listed below have been resolved.

We apologize for any inconvenience this may have caused and thank you for your patience while the matter was being addressed.

*See below for details on the scope of impact caused by this outage.

[Date & Time]
Nov. 5, 2026 12:26 a.m. to 3:36 a.m. (PST)
Affected: JP Data Center, Atomos World

Nov. 5, 2026 12:32 a.m.to 3:36 a.m. (PST)
Affected: JP Data Center, Garuda World

Nov. 5, 2026 12:37 a.m. to 3:36 a.m. (PST)
Affected: JP Data Center, Instanced areas

[Details]
・Unable to access the affected World.
・Unable to travel to affected Worlds via World Visit System or Data Center Travel System.
・Unable to change Home World to that of the affected World using the Home World Transfer service.
・Players who are mid-duty on an affected World will be disconnected from the server upon exiting the duty, and will be unable to log back in until World recovery.
・Unable to use Free Company chat when visiting another World while Home World is affected.
・Unable to use some FINAL FANTASY XIV COMPANION app features while Home World is affected. Additionally, characters visiting or data center traveling to the affected World will be unable to purchase from the markets using FINAL FANTASY XIV COMPANION app.
・Players on the JP Data Center disconnected from certain instanced content and unable to log in.

[Cause]
Failure of core server equipment related to the affected worlds

We would like to provide an update regarding the current outage affecting some worlds on the Japan Data Center.

Due to a failure in the core server equipment related to the affected worlds, we are currently replacing the server hardware.
At this time, we estimate it will take a few more hours to complete the restoration work.
We sincerely apologize for the inconvenience and ask for your patience until service is restored.

[Date & Time]
From Nov. 5, 2026 12:26 a.m. (PST)
Affected: JP Data Center, Atomos World

From Nov. 5, 2026 12:32 a.m. (PST)
Affected: JP Data Center, Garuda World

From Nov. 5, 2026 12:37 a.m. (PST)
Affected: JP Data Center, Instanced areas

[Details]
・Unable to access the affected World.
・Unable to travel to affected Worlds via World Visit System or Data Center Travel System.
・Unable to change Home World to that of the affected World using the Home World Transfer service.
・Players who are mid-duty on an affected World will be disconnected from the server upon exiting the duty, and will be unable to log back in until World recovery.
・Unable to use Free Company chat when visiting another World while Home World is affected.
・Unable to use some FINAL FANTASY XIV COMPANION app features while Home World is affected. Additionally, characters visiting or data center traveling to the affected World will be unable to purchase from the markets using FINAL FANTASY XIV COMPANION app.
・Players on the JP Data Center disconnected from certain instanced content and unable to log in.

[Cause]
Failure of core server equipment related to the affected worlds

We are currently experiencing technical difficulties with several Worlds on the Japan Data Center. Additionally, we are also experiencing difficulties with some instanced areas. Due to this, players are disconnected from certain instanced content and unable to log in.

The issue is currently being investigated and addressed, and new updates will follow as additional information becomes available.

We apologize for any inconvenience this may be causing and thank you for your understanding.

[Date & Time]
From Nov. 5, 2026 12:26 a.m. (PST)
Affected: JP Data Center, Atomos World

From Nov. 5, 2026 12:32 a.m. (PST)
Affected: JP Data Center, Garuda World

From Nov. 5, 2026 12:37 a.m. (PST)
Affected: JP Data Center, Instanced areas

[Details]
・Unable to access the affected World.
・Unable to travel to affected Worlds via World Visit System or Data Center Travel System.
・Unable to change Home World to that of the affected World using the Home World Transfer service.
・Players who are mid-duty on an affected World will be disconnected from the server upon exiting the duty, and will be unable to log back in until World recovery.
・Unable to use Free Company chat when visiting another World while Home World is affected.
・Unable to use some FINAL FANTASY XIV COMPANION app features while Home World is affected. Additionally, characters visiting or data center traveling to the affected World will be unable to purchase from the markets using FINAL FANTASY XIV COMPANION app.
・Players on the JP Data Center disconnected from certain instanced content and unable to log in.

[Cause]
Under investigation

We are pleased to announce that the technical difficulties with the World listed below have been resolved.

We apologize for any inconvenience this may have caused and thank you for your patience while the matter was being addressed.

[Date & Time]
Oct. 19, 2026 from 9:25 a.m. to 10:10 a.m. (PDT)

[Details]
Unable to access the areas below on the Halicarnassus World.

[Cause]
Server equipment issue

[Affected Areas]
- Il Mheg
- Certain areas of Keybound Square
- Old Gridania
- Coerthas Western Highlands
- Kholusia
- The Tempest
- Tuliyollal
- Certain areas of The Phantoms' Feast
- Certain areas of The Central Shroud
- The North Shroud
- Certain areas of The Phantom Village
- Middle La Noscea
- Phaenna
- Housing exteriors in wards 1 through 6 of The Mist
- Housing exteriors in wards 13 through 18 of The Mist
- Housing exteriors in wards 25 through 30 of The Mist
- Housing interiors of certain houses
- Certain areas in the Unnamed Island

We are pleased to announce that the technical difficulties with the World listed below have been resolved.

We apologize for any inconvenience this may have caused and thank you for your patience while the matter was being addressed.

[Date & Time]
Oct. 19, 2026 from 9:25 a.m. to 10:01 a.m. (PDT)

[Details]
Unable to access the areas below on the Excalibur World.

[Cause]
Server equipment issue

[Affected Areas]
- Foundation
- The Pillars
- Idyllshire
- Omega Control
- Keybound Square
- The Heart of the Creator
- The Parrock
- Fortemps Manor
- Certain areas of Frondale's Home for Friendless Foundlings
- Certain areas of The Phantoms' Feast
- Matoya's Cave
- Mor Dhona
- Yak T'el
- Yanxia
- Yuweyawata
- The Lightfeather Proving Grounds
- Leofard's Chambers
- Steps of Faith
- Alexander
- Sacrificial Chamber
- Ruling Chamber
- Certain ares of The Central Shroud
- The East Shroud
- Certain areas of The Palace of the Dead
- Seat of the Lord Commander
- Saint Endalim's Scholasticate
- Central Azys Lla
- Housing exteriors in wards 7 through 12 of The Mist
- Housing exteriors in wards 19 through 24 of The Mist
- Housing interiors of certain houses
- Certain areas in the Unnamed Island

We are pleased to announce that the technical difficulties with the World listed below have been resolved.

We apologize for any inconvenience this may have caused and thank you for your patience while the matter was being addressed.

[Date & Time]
Oct. 19, 2026 from 9:25 a.m. to 9:58 a.m. (PDT)

[Details]
Unable to access the areas below on the Cactuar World.

[Cause]
Server equipment issue

[Affected Areas]
- The Aitiascope
- Azys Lla
- The Gilded Araya
- Alzadaal's Legacy
- Ul'dah - Steps of Nald
- Ultima Thule
- Estinien's Chambers
- Elysion
- The Omphalos
- Eureka Orthos
- Khadga
- The Lochs
- The Peaks
- The Crystarium
- New Gridania
- Senatus
- Zero's Domain
- The Fell Court of Troia
- Restricted Archives
- The Gates of Pandæmonium
- Propylaion
- Certain areas in The Phantoms' Feast
- Mothercrystal
- Meghaduta Guest Chambers
- Eulmore
- Lapis Manalis
- Living Memory
- Limsa Lominsa
- Lemures Headquarters
- The Red Moon
- The Abyssal Fracture
- The Rising Stones
- The Nethergate
- Thaleia
- Dravanian Forelands
- Strategy Room
- Storm's Crown
- Stygian Insenescence Cells
- The Dark Inside
- The Lunar Subterrane
- Dravanian Hinterlands
- Beyond the Stars
- The Final Day
- The Dæmons' Nest
- Sneaky Hollow
- The Voidcast Dais
- Main Hall
- Housing exteriors in wards 7 through 12 of The Empyreum
- Housing exteriors in wards 19 through 24 of The Empyreum
- Housing interiors of certain houses
- Certain areas in the Unnamed Island

We are pleased to announce that the technical difficulties with the Worlds listed below have been resolved.

We apologize for any inconvenience these may have caused and  thank you for your patience while the matter was being addressed.

[Date & Time]
Oct. 19, 2026 9:25 a.m. (PDT)

[Details]
- Disconnections from some instanced content

[Cause]
Server equipment issue

[Affected Worlds]
All Dynamis Data Center Worlds

We are pleased to announce that the technical difficulties with the Worlds listed below have been resolved.

We apologize for any inconvenience these may have caused and  thank you for your patience while the matter was being addressed.

[Date & Time]
Oct. 19, 2026 9:25 a.m. (PDT)

[Details]
- Disconnections from some instanced content

[Cause]
Server equipment issue

[Affected Worlds]
All Crystal Data Center Worlds

We are pleased to announce that the technical difficulties preventing players from accessing some FINAL FANTASY XIV COMPANION app features when using characters on NA data center Worlds have been resolved.

We apologize for any inconvenience caused, and we thank you for your patience.

[Date & Time]
Oct. 14, 2026 2:29 a.m. to 3:17 a.m. (PDT)

[Details]
Errors would occur when using features with characters on NA data center Worlds

[Cause]
Network Technical Difficulties

[Affected Service]
- FINAL FANTASY XIV COMPANION app

During the date/time period listed below, we experienced an issue where the Play button might not appear after launching the Final Fantasy XIV launcher, or where, even if it did appear, players might be unable to log in due to a network error, or where Lodestone news might not be displayed within the launcher.

The issue has now been resolved, and we apologize for any inconvenience this may have caused our players.

[Date & Time]
Oct. 13, 2026 11:30 a.m. to 3:15 p.m. (PDT)

[Details]
* The Play button may not appear
* You may be unable to log in to Final Fantasy XIV due to a network error
* Lodestone news may not appear in the launcher

[Cause]
Service disruption caused by frequent timeouts during server processing

[Affected Service]
- FINAL FANTASY XIV