News (86)

During the following time period, certain areas in the Excalibur World experienced technical difficulties on FINAL FANTASY XIV.

We are pleased to announce that the issue has been addressed. We apologize for any inconvenience this may have caused.

Please note that due to the recovery operation, retainers have not been replaced. If you have placed your retainer in any of the market areas, we ask that you please summon and replace your retainer.

[Date & Time]
Aug. 11, 2012 from 6:45 p.m. to 7:27 p.m. (PDT)

[Details]
Unable to access the following areas in the Excalibur World:
- Ul'dah: Market Wards

[Cause]
Server Program Error

[Affected World]
- Excalibur

With the Seventh Umbral Era fast approaching, adventurers of Eorzea will need to be well-prepared if they hope to endure the coming crisis. Unprecedented dangers demand items of unimaginable power--unimaginable by us alone, that is. However, with the combined creativity of our community, we hope to create an epic ring to aid adventurers as they struggle to survive and forge new legends in a realm reborn.

Are you a frustrated goldsmith with aspirations of fame? Or are you merely a marauder who enjoys collecting shiny trinkets? Regardless of your background, we challenge adventurers to design a ring of exquisite, alluring beauty imbued with potent, esoteric enchantments.

The development and operations teams will select ten finalists, and the community itself will vote on and select the three rings that will appear in-game!

Check out all the contest details!

The Last Word — Imperial Concerns

The Raven, Gridania’s leading tabloid, alights today, bearing words as dark as its wings. Serial abductions have been reported in Gridania, leaving citizens caught in the vice-like grip of fear.

Intrepid reporter Kipih Jakkya has picked up the scent of the culprits, and writes to us with the findings of her investigation.

At the following time, we will be performing maintenance on FINAL FANTASY XIV to implement patch 1.23a. During this period, FINAL FANTASY XIV will be unavailable.

We apologize for any inconvenience this may cause and thank you for your understanding.

* Clients will update automatically upon launch after release of the patch.

* Patch download rates may vary depending on server congestion.

* Comprehensive patch notes will be posted on the FINAL FANTASY XIV Forums the day of the patch's release.

[Date & Time]
Aug. 13, 2012 from 2:00 p.m. to 5:00 p.m. (PDT)

* The completion time may be subject to change.

[Affected Service]
- FINAL FANTASY XIV

During the following time period, players were unable to access the xxxxx World on FINAL FANTASY XIV.

We are pleased to announce that the issue has been addressed. We apologize for any inconvenience this may have caused.

[Date & Time]
Aug. 9, 2012 from 5:31 a.m. to 6:55 a.m. (PDT)

[Details]
Unable to access the Excalibur World.

[Cause]
Server Program Error

[Affected World]
- Excalibur

We are currently experiencing technical difficulties wherein players cannot access the Excalibur World on FINAL FANTASY XIV.

The issue is being addressed, and new updates will follow as additional information becomes available.

We apologize for any inconvenience this may cause.

[Date & Time]
From Aug. 9, 2012 5:31 a.m. (PDT)

[Details]
Unable to access the Excalibur World.

[Cause]
Under investigation

[Affected World]
- Excalibur

The second phase of the PlaySpan, Inc. maintenance that was originally planned to be conducted from Aug. 6, 2012 10:00 p.m. to Aug. 7, 2012 2:00 a.m. (PDT) will now be conducted from Aug. 20, 2012 10:00 p.m. to Aug. 21, 2012 2:00 a.m. (PDT). We apologize for any inconvenience this may have caused and thank you for your patience.

Please note that during the maintenance, users will receive an error or experience delays when attempting to perform the following action:

- Purchase Square Enix Crysta using Ultimate Pay via PlaySpan, Inc.

[Date & Time]
Phase 1:
From Jul. 30, 2012 10:00 p.m. to Jul. 31, 2012 4:00 a.m. (PDT)

Phase 2:
From Aug. 20, 2012 10:00 p.m. to Aug. 21, 2012 2:00 a.m. (PDT)
* Maintenance time may be subject to change

[Affected Service]
Square Enix Account Management System

Access to ClickandBuy will be unavailable due to maintenance at the following time. During this period, users may be unable to perform the following:

- Purchase Square Enix Crysta using ClickandBuy
- Purchase Security Tokens using ClickandBuy
- Purchase new characters on FFXI/FFXIV using ClickandBuy
- Register ClickandBuy as their payment method
- Update their ClickandBuy account information

Thank you for your patience and cooperation.

[Date & Time]
Aug. 5, 2012 from 7:00 p.m. to 10:00 p.m. (PDT)

[Affected Service]
Square Enix Account Management System

At the following time, we will be performing emergency maintenance on several areas on all Worlds to apply hotfixes for patch 1.23. During this period, the areas listed below will be unavailable.

We apologize for any inconvenience this may cause and thank you for your understanding.

[Date & Time]
Jul. 31, 2012 from 2:00 p.m. to 3:00 p.m. (PDT)
* The completion time may be subject to change.

[Affected Areas]
- Turtleback Island
- Locke’s Lie
- Certain areas of Limsa Lominsa

* If you plan on participating in Skirmish, please keep in mind of the maintenance time above. Also, please be aware that any item loss that occurs as a result of a player remaining in any of the aforementioned areas when the maintenance begins cannot be reimbursed.

At the following time, PlaySpan, Inc. will be conducting an emergency maintenance in order to address transaction issues that have been reported after the July 30 maintenance. During this period, users will receive an error or experience delays when attempting to perform the following action:

- Purchase Square Enix Crysta using Ultimate Pay via PlaySpan, Inc.

We apologize for any inconvenience this may cause and thank you for your understanding.

[Date & Time]
From Jul. 31, 2012 10:00 p.m. to August 1, 2012 12:00 a.m. (PDT)
* Maintenance time may be subject to change

[Affected Service]
Square Enix Account Management System