By Sylph.Mozhat 2016-03-03 20:25:00
Question 1, are you using windows 10?
Question 2, are you using wired or wireless?
I use wired xbox 360 controller
1st go to windows program/apps[left of task bar, window icon.]
Go to Playonline> Final Fantasy XI config.
Click on Gamepad settings
Top right click on bow that says [Enable Gamepad]
Bottom right Alternate Setup E. [Note: after you do this you can change your buttons if you want, not needed]
Click ok.
Click ok, and save.
In windows, do a search, type in device manager
At the bottom you should see xbox peripherals.
Click on the greater sign > right click xbox controller for windows, click on update drivers
Click on Browse my computer for driver software.
Click on "Let me pick from the list of divice drivers on my Computer".
For me its the 1st. one "Xbox 360 Controller for Windows 10.0.10586.0
You will now need to reboot the computer to be able to use the drivers.
Remember I have windows 10, 64bit, xbox360 wired controller.
If you don't have this setup, I suggest you do a search on the net for the setup you have.
Hope this helps. Good luck