You're basing the competency of all federal and state government employees on how many times you've had to explain the internal revenue code to them? and only on personal experience?
I would say about 80% of the phone calls and correspondences I have had with the IRS had me hand-holding them into their own tax code. That is 4 out of every 5 times. Out of thousands of times.
With state employees (at least for Texas) I have talked/corresponded with them hundreds of times, and I can only remember 1 time that I had to tell them where in the Tax Code a specific deduction was allowed. I'm not 100% positive about this, but I may have done it another time and possibly forgotten. Either way, we are looking at less than 1%.
Yes, I (and everyone else) base their assumptions about the effectiveness of a group of people by how we are dealt with
by that same group of people. Jassik has done that, Zero has done it, so has Kara.
I can only use my own personal experiences as my proof about how effective a system is being run. There is no study out there (pity) that shows how effective or ineffective government systems are compared to each other, or to private sector, so the only thing we can go by is our own personal perceptions.
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I mentioned the military because when people rail about bad government employees they also like to gloss over the fact that people in the military are also government employees, saying it is not the same because they are the military... Which actually does not state why there is such a profound difference. If only incompentant people go to government jobs doesn't that imply only incompentant people join the military? (No, that is not what I am saying).
Well, do you consider a robot as an employee or a tool?
The federal government considers military personnel as tools of war. Sad, but true.
I didn't mean to lump military personnel as part of the incompetency, but I guess I kindof did.