ClickandBuy - Why Do People Hate It?

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ClickandBuy - Why do people hate it?
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 Bahamut.Sobius
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By Bahamut.Sobius 2011-08-16 08:51:52
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Not trying to troll or create a sh*tstorm. Just wanted to get some information.

I have been vaguely reading about peoples' problems/responses to the new payment system for FFXI. Like all good sheeple, I just went and created a Clickandbuy account and transferred everything over. I feel like I am missing something though; am I going to get extra charges for using Clickandbuy? I have heard people talk about using PayPal (which I would prefer) but did not see the option when I transferred over. I'm also having issues getting my second character account onto my SE account.

So I guess any additional info would be helpful, but my main question is, am I going to receive extra fees for dealing with clickandbuy? :(
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 Leviathan.Draylo
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By Leviathan.Draylo 2011-08-16 08:55:24
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Yes you will receive extra fee, I get charge an extra 39 cents. That's the main reason I dislike them because I have to end up paying more than I did before..
 Carbuncle.Brakiss
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By Carbuncle.Brakiss 2011-08-16 09:09:54
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To keep things simple I made a new SE account for all 3 characters. Havent had a problem yet.
 Cerberus.Kalyna
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By Cerberus.Kalyna 2011-08-16 09:13:08
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people are complaining about an extra 39 cents? (Seriously?)
 Leviathan.Laphine
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By Leviathan.Laphine 2011-08-16 09:19:27
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And i like it because i'll pay less~
 Phoenix.Darkwizardzin
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By Phoenix.Darkwizardzin 2011-08-16 09:21:44
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people hate C&B because they have a very bad reputation. So people don't feel safe using them... and they don't want to use crsyta ether because you end up losing 5~ dollars because of how the system works (plus you will have to constantly put money into it to keep playing.. that is a hassle).

In short people have to choose bewtten a system many have flaged as "shady" (C&B) or a system that sucks (crysta). Thats why people are pissed (and it doesn't help that people in the jp region are still allowed to pay the old way... people are PO'ed about that as well).
 Sylph.Rorrick
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By Sylph.Rorrick 2011-08-16 09:23:02
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Because I don't trust third parties with my credit card information, and now I'm suddenly being charged a fee completely unrelated to the game just to pay my bill for the game. I don't care if it's one cent or twenty bucks; that's unacceptable.

What really bothers me is that the Japanese playerbase is still able to do their billing directly through Square Enix, while everyone else is inexplicably thrust into the hands of unknown third parties, or PayPal (which I will never do business with again).

Edit: Even to use Crysta, you need a PayPal account or a ClickandBuy account.
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 Leviathan.Draylo
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By Leviathan.Draylo 2011-08-16 09:25:12
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Cerberus.Kalyna said: »
people are complaining about an extra 39 cents? (Seriously?)

Doesn't matter how much it is.... The fact is that I have to pay EXTRA to just PAY for the game lol, not even to support the game itself but just to pay the company for the game.
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 Cerberus.Kalyna
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By Cerberus.Kalyna 2011-08-16 09:36:55
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Bad reputation?

I'm googling it and the only bad reputation I see is a very poorly written post about it. (I mean they can't spell advertise for christ sake)
http://www.ripoffreport.com/internet-services/clickandbuy/clickandbuy-clickandbuy-scam-7c4pm.htm

Most of the other ones I've seen are all "Yeah, they're trustworthy"

Also, if you don't like paying 39 cents more, then stop bitching and quit already. It's your decision whether you want to play or not and it's SE's decision on what they do with their product.
 Leviathan.Draylo
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By Leviathan.Draylo 2011-08-16 09:40:23
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Cerberus.Kalyna said: »
Bad reputation?

I'm googling it and the only bad reputation I see is a very poorly written post about it. (I mean they can't spell advertise for christ sake)
http://www.ripoffreport.com/internet-services/clickandbuy/clickandbuy-clickandbuy-scam-7c4pm.htm

Most of the other ones I've seen are all "Yeah, they're trustworthy"

Also, if you don't like paying 39 cents more, then stop bitching and quit already. It's your decision whether you want to play or not and it's SE's decision on what they do with their product.

How about you quit bitching about people bitching? What does it matter to you if people are upset over this or not?
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 Cerberus.Kalyna
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By Cerberus.Kalyna 2011-08-16 09:43:05
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Because if someone can't afford an additional 39 cents, why the hell are they even playing a pay-to-play mmo?
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 Leviathan.Draylo
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By Leviathan.Draylo 2011-08-16 09:44:35
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Cerberus.Kalyna said: »
Because if someone can't afford an additional 39 cents, why the hell are they even playing a pay-to-play mmo?

It has nothing to do with the cost, like I already said. It's about the fact that they went from a good system that was in place for years to one that sucks *** and requires us to pay more than we did before, yet the JP still have the same option as before. I will ask again, what does it matter to you if people are upset over this or not? If you think having to pay extra for no reason is fine, then good, shut up and move on.
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 Cerberus.Kalyna
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By Cerberus.Kalyna 2011-08-16 09:49:42
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How does clickandbuy suck more than PlayOnline payment method? Just because you're not used to it or have never used it before?

Also, you say it has nothing to do with the cost yet you still *** about paying more.
 Shiva.Pheare
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By Shiva.Pheare 2011-08-16 09:49:52
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FFXI people don't like change. That's all it is. They complain about any change made in this game and then they forget about it 3 months later.

I say just ignore it and no one will talk about it soon enough.
 Leviathan.Draylo
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By Leviathan.Draylo 2011-08-16 09:52:24
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Cerberus.Kalyna said: »
How does clickandbuy suck more than PlayOnline payment method? Just because you're not used to it or have never used it before?

Also, you say it has nothing to do with the cost yet you still *** about paying more.

It sucks because it requires you to go through a 3rd party and pay extra.
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 Bahamut.Tsukime
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By Bahamut.Tsukime 2011-08-16 09:58:36
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Hmm... I've heard a lot about C&B bad reputation, I have a few friends that got charged twice already for (apparently) no reason. Could I just go with the crysta method and buy with paypal? I'm guessing it's the safest way... what a mess :(
 Sylph.Zohnax
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By Sylph.Zohnax 2011-08-16 09:59:13
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Leviathan.Draylo said: »
Cerberus.Kalyna said: »
How does clickandbuy suck more than PlayOnline payment method? Just because you're not used to it or have never used it before?

Also, you say it has nothing to do with the cost yet you still *** about paying more.

It sucks because it requires you to go through a 3rd party and pay extra.
Not to mention the horror stories that surround some of the people who do use it. Such as getting multiple charges of a low amount of up to one-hundred charges then your bank kicking back the fee for security reasons and then your account getting deactivated 'cause you didn't pay the bill.
On the JP note, if you have 3-D Secure in NA/EU can you use that option?
 Fenrir.Mariane
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By Fenrir.Mariane 2011-08-16 10:01:26
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First time I tried to use it, our bank froze the credit card because they thought it was a fraud.
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 Carbuncle.Dionel
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By Carbuncle.Dionel 2011-08-16 10:07:09
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I tried to sign up to Click&Buy and my bank has them on their blocking list because they are based off of England as Mariane said because of fraud. So it's either calling my bank every month to have a payment go through or use my old paypal account and pay with Crystas.
 Bahamut.Aeronis
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By Bahamut.Aeronis 2011-08-16 10:09:14
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Cerberus.Kalyna said: »
Because if someone can't afford an additional 39 cents, why the hell are they even playing a pay-to-play mmo?
39 cents over 6 months could be a jug of milk :< just sayin'
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 Bahamut.Tsukime
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By Bahamut.Tsukime 2011-08-16 10:12:52
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Bahamut.Aeronis said: »
Cerberus.Kalyna said: »
Because if someone can't afford an additional 39 cents, why the hell are they even playing a pay-to-play mmo?
39 cents over 6 months could be a jug of milk :< just sayin'

lol... Not only that, it's just lame to pay extra for a shady third-party payment crap. I don't care if its 1 cent >.<...
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 Cerberus.Kalyna
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By Cerberus.Kalyna 2011-08-16 10:13:13
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Are you guys sure that charge wasn't for C&B's credit card verification?
 Leviathan.Draylo
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By Leviathan.Draylo 2011-08-16 10:14:34
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It's not for the verification, its a "INTERNATIONAL POS FEE" thats the name on the charge, POS must stand for piece of ***.
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 Shiva.Kewitt
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By Shiva.Kewitt 2011-08-16 10:17:28
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1. people don't like change.
2. http://www.bbb.org/new-york-city/business-reviews/electronic-equipment-and-supplies-dealers/clickandbuy-com-in-new-york-ny-94189/ If I am going to use a 3rd party company and give them access to my Credit card info I want them to have better support then this.
3. It's a 8 year old game that is lossing customers as is so increasing the cost to play isn't a good idea regradless of how much that cost is. Even more important with so many F2P MMORPG games out now.
4. Why was the change needed. The public doesn't understand the need for the change because as far as we thought it was working well for 8 years. (back end cost people don't think about.) If there is really an issue with back end cost why do Japanese still get Direct payment.
5. I would guess that about 10% of the FFXI base hasn't been happy with FFXI over all for a few years but have friend or things they want to get done. Maybe even just haven't found an MMORPG to replace ffxi so this is just the final straw that broke the camel's back. Even more so because SE made such a big deal about switching the secure credit cards. If they switch to ClickandBuy at that point I don't think it would have been such a big deal.
6. Also, people don't know about ClickandBuy as well as companies like paypal who has earned it's trust.
http://sanjose.bbb.org/business-reviews/Payment-Processing-Service/PayPal-Inc-in-San-Jose-CA-210387
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 Cerberus.Kalyna
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By Cerberus.Kalyna 2011-08-16 10:26:42
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1. Then why'd they vote for Obama?
2. You do know that people post BS on BBB.org right? I know so many people who posted on there about Sega because they didn't put updates much for PSU. BBB is filled with BS from stuck up customers who want things their way.
3. Less people means they have to charge more to make profits. Makes sense and it's a good idea from a business perspective.
4. I've seen many complaints throughout the months about POL's payment method. Something about waiting a few days to repay a failed payment.
5. Nobody's ever happy anymore.
6. I know many people who's paypal accounts were hacked constantly. Besides, I thought you could use paypal too?
 Leviathan.Draylo
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By Leviathan.Draylo 2011-08-16 10:27:59
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Cerberus.Kalyna said: »
1. Then why'd they vote for Obama?
2. You do know that people post BS on BBB.org right? I know so many people who posted on there about Sega because they didn't put updates much for PSU. BBB is filled with BS from stuck up customers who want things their way.
3. Less people means they have to charge more to make profits. Makes sense and it's a good idea from a business perspective.
4. I've seen many complaints throughout the months about POL's payment method. Something about waiting a few days to repay a failed payment.
5. Nobody's ever happy anymore.
6. I know many people who's paypal accounts were hacked constantly. Besides, I thought you could use paypal too?

1. assuming every is from U.S. *rolleyes*
2. just
3. stop
4. posting
5. Seriously you care too much about people bitching, especially when its justified.
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 Phoenix.Darkwizardzin
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By Phoenix.Darkwizardzin 2011-08-16 10:29:16
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Cerberus.Kalyna said: »
6. I know many people who's paypal accounts were hacked constantly. Besides, I thought you could use paypal too?
You can only use paypal to add crysta to your account. You can't use it for a constant direct CC payment like you can with C&B.
 Cerberus.Kalyna
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By Cerberus.Kalyna 2011-08-16 10:30:56
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1. THEY SHOULD BE!!! US > ALL!!!!111!1one

Dray, I got charged the normal amount and I'm from the US. Are you sure you didn't do something wrong while making your C&B account?
 Phoenix.Darkwizardzin
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By Phoenix.Darkwizardzin 2011-08-16 10:31:51
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Leviathan.Draylo said: »
Cerberus.Kalyna said: »
1. Then why'd they vote for Obama?
2. You do know that people post BS on BBB.org right? I know so many people who posted on there about Sega because they didn't put updates much for PSU. BBB is filled with BS from stuck up customers who want things their way.
3. Less people means they have to charge more to make profits. Makes sense and it's a good idea from a business perspective.
4. I've seen many complaints throughout the months about POL's payment method. Something about waiting a few days to repay a failed payment.
5. Nobody's ever happy anymore.
6. I know many people who's paypal accounts were hacked constantly. Besides, I thought you could use paypal too?

1. assuming every is from U.S. *rolleyes*
2. just
3. stop
4. posting
5. Seriously you care too much about people bitching, especially when its justified.
...um not to say your point isn't valid but it seems to me you care too much about this persons bitching... which kind of defeats your point.
 Leviathan.Draylo
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By Leviathan.Draylo 2011-08-16 10:31:53
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Not that I know of, I still get charged the fee.
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