Incorrect Password Thats Not Incorrect WTF

ever since the Server merger ive had some magor issues with POL/SE
as soon as we merged for some reason my second account the password said it wasnt right . so i tried to call and get it changed. after a hour on hold. i finally get to talk to someone. and i tell them the problem. they reset the password. i adjust the passwords on my end and log in. and im now Temp banned.

so i recall them and ask them why im banned for. they start asking me informetion i give them the information credit card info billing addresses. and then thay ask me the DOB of the orgional account holder
i inform them i cant give them that info hes in Iraq and i dont have a way to get the information. then they say their sorry. they say unless i can get them the info that the account is canceled until they get the information and hang up.

i call friends who knew how to find some family until i got a realitive and got his dob . which i can tell you is a odd question to ask a stanger. i call them back and once again after a hour wait.
i get the account turned back on and they unbann it. fast farward 10 days. and they disable the account again. i have to call and reactivate it.

and today i get up and the password is wrong again. the account isnt being hacked to were ther loging onto the char. since the Square enix accoutn info isnt being effected. its simply the POL password.
anyone else having these issues?

Either someones changing the password or an employee at SE is messing with you lol

well no one knows the information but me so im not changing it. so i have no idea whats going on

That's what they all say.

{caps lock} you silly *** galka