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Blue screen of death
Bismarck.Mikheli
Server: Bismarck
Game: FFXI
Posts: 59
By Bismarck.Mikheli 2011-04-14 13:34:21
Just did a windows memory diagonstic nothing wrong
I also uninstalled/reinstalled my video card
and i updated it again
searched for a ffxi hotfix nothing for my video card "ati radeon hd 5500 series"
then after i ran that bluescreenview found out that every crash has something to do with "ntoskrnl.exe"
so i googled it attempting there fix so hopefully it'll work and i'll update if i have another blue screen
thank you everyone for your help
Carbuncle.Shadowwind
Server: Carbuncle
Game: FFXI
Posts: 260
By Carbuncle.Shadowwind 2011-04-14 13:34:29
Probably because it has to handle the cpu driver differently. "non-essential" hardware(yes, gpu is technically non-essential in this case) will just restart the driver. If its your i7, it still needs to do a crash dump and all the wonderful bs that goes with it.
Cerberus.Eugene
Server: Cerberus
Game: FFXI
Posts: 6999
By Cerberus.Eugene 2011-04-14 13:46:22
Are you sure it only happens during ffxi? I had a blue screen error that I originally thought was attributed to a driver clash between ffxi and some hardware.
Eventually i stopped playing ffxi and it happened during other games as well.
I finally posted my error-code on microsoft technet and they were able to tell me what the code meant within 48hours. It turned out there was a clash between my os and my network drivers that needed a hotfix to windows 7.
In any event, if you don't get your answer here you can try posting at Microsoft technet forums with the error code you get when your system recovers.
Cheers and best of luck.
PS ntoskrnl.exe is a windows service that handles a lot of the system services that deal with hardware, and is an essential part of the OS.
Bahamut.Jetackuu
Server: Bahamut
Game: FFXI
Posts: 9001
By Bahamut.Jetackuu 2011-04-14 15:05:10
Valefor.Slipispsycho said: Yes you are correct, although I would like to add, that there is a difference between using reason and logic, and guessing..
and what you did was guess
Bismarck.Mikheli said: Just did a windows memory diagonstic nothing wrong
I also uninstalled/reinstalled my video card
and i updated it again
searched for a ffxi hotfix nothing for my video card "ati radeon hd 5500 series"
then after i ran that bluescreenview found out that every crash has something to do with "ntoskrnl.exe"
so i googled it attempting there fix so hopefully it'll work and i'll update if i have another blue screen
thank you everyone for your help
did you get the error codes in the diagnostic you ran?
or write them down the next time it happens, they're pretty much the key, instead of randomly checking drivers.
Server: Siren
Game: FFXI
Posts: 2680
By Siren.Clinpachi 2011-04-14 15:13:17
Bahamut.Jetackuu said: Valefor.Slipispsycho said: Yes you are correct, although I would like to add, that there is a difference between using reason and logic, and guessing..
and what you did was guess
Bismarck.Mikheli said: Just did a windows memory diagonstic nothing wrong
I also uninstalled/reinstalled my video card
and i updated it again
searched for a ffxi hotfix nothing for my video card "ati radeon hd 5500 series"
then after i ran that bluescreenview found out that every crash has something to do with "ntoskrnl.exe"
so i googled it attempting there fix so hopefully it'll work and i'll update if i have another blue screen
thank you everyone for your help
did you get the error codes in the diagnostic you ran?
or write them down the next time it happens, they're pretty much the key, instead of randomly checking drivers.
I really wouldn't expect you to know given past threads... but if you seriously think a blue screen of death code is a "100% oh my god i know what the problem is" solution you are SICKENINGLY mistaken and should probably wake up.
To the OP, I would recommend downloading speedfan and checking internal temperatures of the computer to make sure everything is straight there.
Next how many cores does your processor have? If 2 or more i recommend also downloading a program called prime95 which will allow you to stress test each core... if any BSOD occurs during that test its a processor malfunction.
Those are two major tests i would try running/checking before proceeding on to less intrusive tests.
Overheating is a silent killer that many people overlook. Recently my wifes graphic card went out for that VERY reason actually.
[+]
Server: Siren
Game: FFXI
Posts: 2680
By Siren.Clinpachi 2011-04-14 15:15:24
Just glancing over the thread again, i bet your graphic card overheated. Tons of signs point to the graphic card obviously. Just check those temperatures... any fire icons on the C's is obviously a bad thing. You want blue arrows or green check marks across the board.
[+]
Server: Valefor
Game: FFXI
Posts: 14155
By Valefor.Slipispsycho 2011-04-14 15:25:55
Bahamut.Jetackuu said: Valefor.Slipispsycho said: Yes you are correct, although I would like to add, that there is a difference between using reason and logic, and guessing..
and what you did was guess
Sure in the sense I don't know exactly what the problem is, it is guessing.
But again, there's a difference between firing off random ideas and making educated and calculated diagnoses based off of previous experience, not to mention deductive logic.
I've been in this for a long time, I've had the experience. You can type in those characters and guess what, find nothing. If you diagnose computer problems solely by what it's saying, you're already doing it wrong, you use those as confirmations, namely after you exhaust all fixes you can on the software side and resort to replacing hardware.
[+]
Server: Lakshmi
Game: FFXI
Posts: 842
By Lakshmi.Emanuelle 2011-04-14 15:28:44
clinpachi can u re-upload the abyssea JSON guildwork items database backup file again? the links are dead ; ;
Bahamut.Jetackuu
Server: Bahamut
Game: FFXI
Posts: 9001
By Bahamut.Jetackuu 2011-04-14 16:21:09
Siren.Clinpachi said: Bahamut.Jetackuu said: Valefor.Slipispsycho said: Yes you are correct, although I would like to add, that there is a difference between using reason and logic, and guessing..
and what you did was guess
Bismarck.Mikheli said: Just did a windows memory diagonstic nothing wrong
I also uninstalled/reinstalled my video card
and i updated it again
searched for a ffxi hotfix nothing for my video card "ati radeon hd 5500 series"
then after i ran that bluescreenview found out that every crash has something to do with "ntoskrnl.exe"
so i googled it attempting there fix so hopefully it'll work and i'll update if i have another blue screen
thank you everyone for your help
did you get the error codes in the diagnostic you ran?
or write them down the next time it happens, they're pretty much the key, instead of randomly checking drivers.
I really wouldn't expect you to know given past threads... but if you seriously think a blue screen of death code is a "100% oh my god i know what the problem is" solution you are SICKENINGLY mistaken and should probably wake up.
To the OP, I would recommend downloading speedfan and checking internal temperatures of the computer to make sure everything is straight there.
Next how many cores does your processor have? If 2 or more i recommend also downloading a program called prime95 which will allow you to stress test each core... if any BSOD occurs during that test its a processor malfunction.
Those are two major tests i would try running/checking before proceeding on to less intrusive tests.
Overheating is a silent killer that many people overlook. Recently my wifes graphic card went out for that VERY reason actually.
Given pasts threads means nothing as you've proven you don't know what you're talking about on several occasions, as for the error code when it's the same error code multiple times it's obviously what's wrong...
Bahamut.Jetackuu
Server: Bahamut
Game: FFXI
Posts: 9001
By Bahamut.Jetackuu 2011-04-14 16:22:05
Valefor.Slipispsycho said: Bahamut.Jetackuu said: Valefor.Slipispsycho said: Yes you are correct, although I would like to add, that there is a difference between using reason and logic, and guessing..
and what you did was guess
Sure in the sense I don't know exactly what the problem is, it is guessing.
But again, there's a difference between firing off random ideas and making educated and calculated diagnoses based off of previous experience, not to mention deductive logic.
I've been in this for a long time, I've had the experience. You can type in those characters and guess what, find nothing. If you diagnose computer problems solely by what it's saying, you're already doing it wrong, you use those as confirmations, namely after you exhaust all fixes you can on the software side and resort to replacing hardware.
It's still a better start than deductive reasoning, when you have the opportunity to find the answer instead of guessing.
Cerberus.Eugene
Server: Cerberus
Game: FFXI
Posts: 6999
By Cerberus.Eugene 2011-04-14 16:24:28
I think we're better off for waiting for a response to the recent batch of questions
Bahamut.Jetackuu
Server: Bahamut
Game: FFXI
Posts: 9001
By Bahamut.Jetackuu 2011-04-14 16:26:03
Cerberus.Eugene said: I think we're better off for waiting for a response to the recent batch of questions
Indeed.
Quetzalcoatl.Bossmaru
Server: Quetzalcoatl
Game: FFXI
Posts: 58
By Quetzalcoatl.Bossmaru 2011-04-14 16:29:56
I actually got a blue screen like that last night, which is like, a first for this PC, or at least it was so long ago that I don't remember it. The thing I can't remember is if I had FFXI open or closed, I think it wasn't open, but I'm not entirely sure.
Server: Siren
Game: FFXI
Posts: 295
By Siren.Murdock 2011-04-14 16:35:15
My gf's computer has been having this issue for months with windows 7. I gave up trying to fix it, but maybe some stuff that was posted here will help.
Bismarck.Mikheli
Server: Bismarck
Game: FFXI
Posts: 59
By Bismarck.Mikheli 2011-04-14 16:43:41
running speedfan results are :
Temp1 is highest at 49degrees Celsius (where would temp1 be?)
Temp2 is 46C
Temp3 is weird says it's -128C
HD0 at 40C
Core at 32C
Bismarck.Mikheli
Server: Bismarck
Game: FFXI
Posts: 59
By Bismarck.Mikheli 2011-04-14 16:54:09
Bismarck.Mikheli said: Just did a windows memory diagonstic nothing wrong
I also uninstalled/reinstalled my video card
and i updated it again
searched for a ffxi hotfix nothing for my video card "ati radeon hd 5500 series"
then after i ran that bluescreenview found out that every crash has something to do with "ntoskrnl.exe"
so i googled it attempting there fix so hopefully it'll work and i'll update if i have another blue screen
thank you everyone for your help
did you get the error codes in the diagnostic you ran?
or write them down the next time it happens, they're pretty much the key, instead of randomly checking drivers.[/quote]
During the windows memory diagonstic said there was 0 errors
Bismarck.Mikheli
Server: Bismarck
Game: FFXI
Posts: 59
By Bismarck.Mikheli 2011-04-14 17:01:06
Bismarck.Mikheli said: running speedfan results are :
Temp1 is highest at 49degrees Celsius (where would temp1 be?)
Temp2 is 46C
Temp3 is weird says it's -128C
HD0 at 40C
Core at 32C During the Prime95 test i ran speedfan again
Temp1 was 50C with a little fire
Temp2 was 44
Temp3 was same
HD0: was same
and Core was at 39C
Just waiting on Prime95 to finish now
EDIT: Self-test 1024k Passed
It's starting a new test now
Cerberus.Eugene
Server: Cerberus
Game: FFXI
Posts: 6999
By Cerberus.Eugene 2011-04-14 17:06:24
your card is going to have different readings than your mobo.
CCC takes the temp off the card under the overdrive tab, not sure where nvidia keeps theirs
lol my card idles at 53 c but this card rns hot and i'm using dual monitors
Bismarck.Mikheli
Server: Bismarck
Game: FFXI
Posts: 59
By Bismarck.Mikheli 2011-04-14 17:08:21
Cerberus.Eugene said: your card is going to have different readings than your mobo.
CCC takes the temp off the card under the overdrive tab, not sure where nvidia keeps theirs
CCC says that my temp. is 54C and that my card's fan speed is 15%
I really don't think it's my video card to be honest because it's only 3 months old
Cerberus.Eugene
Server: Cerberus
Game: FFXI
Posts: 6999
By Cerberus.Eugene 2011-04-14 17:09:52
54 shouldn't be enough to cause instability
Bahamut.Jetackuu
Server: Bahamut
Game: FFXI
Posts: 9001
By Bahamut.Jetackuu 2011-04-14 17:47:38
Bismarck.Mikheli said: Bismarck.Mikheli said: Just did a windows memory diagonstic nothing wrong
I also uninstalled/reinstalled my video card
and i updated it again
searched for a ffxi hotfix nothing for my video card "ati radeon hd 5500 series"
then after i ran that bluescreenview found out that every crash has something to do with "ntoskrnl.exe"
so i googled it attempting there fix so hopefully it'll work and i'll update if i have another blue screen
thank you everyone for your help
did you get the error codes in the diagnostic you ran?
or write them down the next time it happens, they're pretty much the key, instead of randomly checking drivers. During the windows memory diagonstic said there was 0 errors[/quote]
then write down the number from the bsod
[+]
Bismarck.Mikheli
Server: Bismarck
Game: FFXI
Posts: 59
By Bismarck.Mikheli 2011-04-14 17:59:18
Prime95 Results
I used torture test: Blend
1024k passed on both workers
8k passed on both workers
10k passed on both workers
896K passed on both workers
768k passed on both
Completed 44 tests in 1hr and 10mins 0 errors 0 warnings
Ended it there. Had to start work stuff again @,@
Edit: Soon as I get bsod i'll write everything down
Server: Siren
Game: FFXI
Posts: 2680
By Siren.Clinpachi 2011-04-15 00:41:30
Bahamut.Jetackuu said:
then write down the number from the bsod
I'll tell you again since you didn't understand the first time or seem to want to argue with me. And yeah, go on and talk that ***like i don't know what i'm talking about considering this has been my job field, college major, and personal hobby along side graphic design.
I'll even bold this for you:
The code given on the blue screen of death even if it repeats as the same code every time isn't going to *** give you a definitive answer as to whats wrong with your *** computer
Please kindly shut the *** up.
ANYWAYS.
Those temperatures look fine, and if prime95 is completing tests at all then you are good to go on complete hardware failure involving the processor or graphic card. (Which is amazing news for you). Did you already try uninstalling/reinstalling the drivers?
[+]
Bismarck.Mikheli
Server: Bismarck
Game: FFXI
Posts: 59
By Bismarck.Mikheli 2011-04-15 13:05:29
yes I have uninstalled and reinstalled the graphic card drivers so far no blue screen soooo hopefully :D
Bismarck.Mikheli
Server: Bismarck
Game: FFXI
Posts: 59
By Bismarck.Mikheli 2011-04-15 18:42:13
Just blue screened code i got from when it restarted goes like this:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
First one: C:\Windows\Minidump\041511-45911-01.dmp
Second one: AppData\Local\Temp\WER-63710-0.sysdata.xml
Leviathan.Chaosx
Server: Leviathan
Game: FFXI
Posts: 20284
By Leviathan.Chaosx 2011-04-15 18:53:43
FFXIV doesn't overheat the GPU, but FFXI does? LMAO! What are you guys smoking?
Uninstalling and reinstalling drivers only works if multiple programs are crashing not just one specific program.
I don't much about windows 7 and FFXI compatibility so I'm not sure, but I can hypothesize the problem lies within the combination of those two.
Especially since all other games are working fine!
Leviathan.Chaosx
Server: Leviathan
Game: FFXI
Posts: 20284
By Leviathan.Chaosx 2011-04-15 19:10:51
Are you using a wireless network card by chance?
Bismarck.Mikheli
Server: Bismarck
Game: FFXI
Posts: 59
By Bismarck.Mikheli 2011-04-15 19:16:05
Not wireless network card persay it's like a box you hook up to router and has a box you hook up to another computer that sends wireless signal to a nonwireless computer @,@ and um... i play ffxi in compatibility mode for windows vista
Cerberus.Eugene
Server: Cerberus
Game: FFXI
Posts: 6999
By Cerberus.Eugene 2011-04-15 19:17:00
Sometimes that messes with things, you shouldnt need to play it in compatibility mode.
Whenever I play FFXI sometimes it'll just crash my whole computer with a blue screen of death it doesn't happen with FFXIV, Forsaken World, and normal videos and things. When it crashes tells me to update my video card and bios everything on my computer is updated so... what can i do?
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