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Blue screen of death
Bismarck.Mikheli
Server: Bismarck
Game: FFXI
Posts: 59
By Bismarck.Mikheli 2011-04-14 07:08:09
Whenever I play FFXI sometimes it'll just crash my whole computer with a blue screen of death it doesn't happen with FFXIV, Forsaken World, and normal videos and things. When it crashes tells me to update my video card and bios everything on my computer is updated so... what can i do?
Cerberus.Kalyna
Server: Cerberus
Game: FFXI
Posts: 21615
By Cerberus.Kalyna 2011-04-14 07:10:13
YuGiOh Abridge Series; Kaiba - Aaahhhhhhhhhhh! The Blue Screen of Death! My mortal enemy!
Bismarck.Mikheli
Server: Bismarck
Game: FFXI
Posts: 59
By Bismarck.Mikheli 2011-04-14 07:14:16
Cerberus.Kalyna said: YuGiOh Abridge Series; Kaiba - Aaahhhhhhhhhhh! The Blue Screen of Death! My mortal enemy! LOL Kaiba is the best Yugioh character though
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Server: Valefor
Game: FFXI
Posts: 14155
By Valefor.Slipispsycho 2011-04-14 07:14:53
Just out of curiosity, how often does this happen? Are you positive that nothing else will cause it? If it only happens once in awhile, and you spend more time on FFXI than anything else, there's a good chance it will always appear to happen only on FFXI.
Have you tried reinstalling your video card drivers, or upgrading/downgrading them? If you don't have the most up to date drivers, get them, if you have the most up to date drivers, roll back a couple of releases (instead of 12.3 go with like 11.9 for example).
The proper way to reinstall drivers, or roll back is to uninstall your current drivers, restart your computer, install drivers, restart again. I can't tell you how many times people have ignored this step, said the fix didn't work, then did this and had everything work.
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Cerberus.Kalyna
Server: Cerberus
Game: FFXI
Posts: 21615
By Cerberus.Kalyna 2011-04-14 07:16:08
=P
but to answer your question, does it look like this?
Server: Valefor
Game: FFXI
Posts: 14155
By Valefor.Slipispsycho 2011-04-14 07:18:16
Oh also, Google around to see if your video card has a FFXI hotfix. Sometimes rather than wait for the next driver release to include fixes, they will put out specialized patches for specific card models and game combos.
Bismarck.Mikheli
Server: Bismarck
Game: FFXI
Posts: 59
By Bismarck.Mikheli 2011-04-14 07:19:37
Cerberus.Kalyna said: =P
but to answer your question, does it look like this?
 EXACTLY like that
Bismarck.Mikheli
Server: Bismarck
Game: FFXI
Posts: 59
By Bismarck.Mikheli 2011-04-14 07:22:19
Valefor.Slipispsycho said: Just out of curiosity, how often does this happen? Are you positive that nothing else will cause it? If it only happens once in awhile, and you spend more time on FFXI than anything else, there's a good chance it will always appear to happen only on FFXI.
Have you tried reinstalling your video card drivers, or upgrading/downgrading them? If you don't have the most up to date drivers, get them, if you have the most up to date drivers, roll back a couple of releases (instead of 12.3 go with like 11.9 for example).
The proper way to reinstall drivers, or roll back is to uninstall your current drivers, restart your computer, install drivers, restart again. I can't tell you how many times people have ignored this step, said the fix didn't work, then did this and had everything work. Well I play ffxi and ffxiv about the same it happens about once every day on ffxi sometimes twice
Bismarck.Mikheli
Server: Bismarck
Game: FFXI
Posts: 59
By Bismarck.Mikheli 2011-04-14 07:22:55
it's also happened on my laptop once too and it never does it on my husband's or brother's computers
Cerberus.Kalyna
Server: Cerberus
Game: FFXI
Posts: 21615
By Cerberus.Kalyna 2011-04-14 07:24:34
http://lmgtfy.com/?q=how+to+fix+a+memory+dump
sry for the lmgtfy link, but that's what you should google and try =D
Server: Valefor
Game: FFXI
Posts: 14155
By Valefor.Slipispsycho 2011-04-14 07:24:43
It's not out of the ordinary to get the occasional BSoD, but once or twice a day and there's a problem. Try the above things.
Bismarck.Mikheli
Server: Bismarck
Game: FFXI
Posts: 59
By Bismarck.Mikheli 2011-04-14 07:25:50
okies thank you i will try it all
Cerberus.Kalyna
Server: Cerberus
Game: FFXI
Posts: 21615
By Cerberus.Kalyna 2011-04-14 07:28:01
I hated it when I was on XP and I'd see that screen =(
I think I saw that on Vista too with FFXI but I don't remember what I did to fix it =/
Server: Valefor
Game: FFXI
Posts: 14155
By Valefor.Slipispsycho 2011-04-14 07:30:07
Cerberus.Kalyna said: I hated it when I was on XP and I'd see that screen =(
I think I saw that on Vista too with FFXI but I don't remember what I did to fix it =/ I've had it a couple of times on 7, sometimes I get carried away with how much I'm doing at once because I have an i7 and my computer just screams "Okay, *** this!".
Cerberus.Kalyna
Server: Cerberus
Game: FFXI
Posts: 21615
By Cerberus.Kalyna 2011-04-14 07:32:53
Valefor.Slipispsycho said: Cerberus.Kalyna said: I hated it when I was on XP and I'd see that screen =(
I think I saw that on Vista too with FFXI but I don't remember what I did to fix it =/ I've had it a couple of times on 7, sometimes I get carried away with how much I'm doing at once because I have an i7 and my computer just screams "Okay, *** this!". Yeah, I'd always play FFXI with AIM (older but newer version), MSN, Firefox, and loads of ***running lol i think that's why it always appeared (cuz when I decided not to log on MSN and AIM, it was fine)
Server: Shiva
Game: FFXI
Posts: 23653
By Shiva.Flionheart 2011-04-14 07:34:40
I've never had the BSOD on 7.
Had it quite a few times on XP.
And too many times on older windows like 98 and 95.
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Ragnarok.Zanno
Server: Ragnarok
Game: FFXI
Posts: 1393
By Ragnarok.Zanno 2011-04-14 07:39:53
There's a great program that'll tell you exactly what went wrong during the crash. I'm at work atm, posting from my cell, and dont remember its name. But try to google bluescreen fixer, i think thats atleast close enough. If not, i'll post the name when i get home from work.
Ragnarok.Zanno
Server: Ragnarok
Game: FFXI
Posts: 1393
By Ragnarok.Zanno 2011-04-14 09:59:02
BlueScreen View was the name of it.
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Server: Asura
Game: FFXI
Posts: 5163
By Asura.Daleterrence 2011-04-14 10:30:15
Shiva.Flionheart said: I've never had the BSOD on 7.
Had it quite a few times on XP.
And too many times on older windows like 98 and 95.
^ I did on Vista lots too, but that was an electrical issue with a USB port, not the OS.
Bahamut.Jetackuu
Server: Bahamut
Game: FFXI
Posts: 9001
By Bahamut.Jetackuu 2011-04-14 10:36:29
there's particular meanings to their error codes, I don't remember such things but since you ccan obviously get online still look up the code, or better yet post the blue screen here if you can(picture duh).
Server: Valefor
Game: FFXI
Posts: 14155
By Valefor.Slipispsycho 2011-04-14 10:38:31
The information already provided is enough to be reasonably sure this is a graphics problem, and since it only happens on FFXI, that means it's likely a compatibility issue (whereas if it crashed on all games/videos, the problem could just as equally be a faulty card, or a general problem with the card/drivers).
Either way I'm willing to bet what I suggested will fix it.
Bahamut.Jetackuu
Server: Bahamut
Game: FFXI
Posts: 9001
By Bahamut.Jetackuu 2011-04-14 12:50:16
If you look at the error code you'll know exactly what the problem is, no guessing involved.
Don't make assumptions...
Server: Valefor
Game: FFXI
Posts: 14155
By Valefor.Slipispsycho 2011-04-14 12:55:27
Yes you are correct, although I would like to add, that there is a difference between using reason and logic, and guessing..
Bismarck.Mikheli
Server: Bismarck
Game: FFXI
Posts: 59
By Bismarck.Mikheli 2011-04-14 13:18:21
I have windows 7 home edition @,@
Bismarck.Mikheli
Server: Bismarck
Game: FFXI
Posts: 59
By Bismarck.Mikheli 2011-04-14 13:19:02
Bahamut.Jetackuu said: If you look at the error code you'll know exactly what the problem is, no guessing involved.
Don't make assumptions... That's true but I did what it said "Update video card and bios" and still get it
Carbuncle.Shadowwind
Server: Carbuncle
Game: FFXI
Posts: 260
By Carbuncle.Shadowwind 2011-04-14 13:20:31
Odds are its a graphics driver. I would need to see the exat BSOD you're getting though as the one listed above couldn't be it if you said this is a desktop.(You also said on your laptop, which would make sense with the example BSOD listed above.)
It'll tell you what driver/file is causing the exception. The gv3.sys BSOD above wouldn't have any bearing on a desktop at all. If you crash again and are able to tell which driver is causing this, can give more information.
Quetzalcoatl.Mintpudding
Server: Quetzalcoatl
Game: FFXI
Posts: 171
By Quetzalcoatl.Mintpudding 2011-04-14 13:25:27
Asura.Bartimaeus said: Shiva.Flionheart said: I've never had the BSOD on 7.
Had it quite a few times on XP.
And too many times on older windows like 98 and 95.
7 Likes to give you driver crashes with nvidia video. Especially when you start messing with the sys boot config. >;[
Yeah I'm having issues right now with the video hanging once every few days, it's more of a nuisance and from the research I've done it's with the nvidia 9 series and earlier for the most part. I'll be watching a video and the screen will freeze but I can hear audio.
I used the WinDbg tool to open up the live kernel viewer .dmp file and found the driver that was causing problems was the nvidia driver file... my most recent attempt was installing the driver provided for my card by windows update, which did update the driver to a newer version which is actually listed as a beta driver on the nvidia site... so maybe they finally fixed this issue.
It's almost time for a new card anyway, and I haven't seen this same issue posted about with the 400 or 500 series cards.
To OP... if you figure out it is your driver for sure, just keep playing around with it and hopefully you'll figure out which driver version will work correctly. Use that bluescreen view to get an exact idea as to what is going down.
Carbuncle.Shadowwind
Server: Carbuncle
Game: FFXI
Posts: 260
By Carbuncle.Shadowwind 2011-04-14 13:27:27
Quetzalcoatl.Mintpudding said: Asura.Bartimaeus said: Shiva.Flionheart said: I've never had the BSOD on 7.
Had it quite a few times on XP.
And too many times on older windows like 98 and 95.
7 Likes to give you driver crashes with nvidia video. Especially when you start messing with the sys boot config. >;[
Yeah I'm having issues right now with the video hanging once every few days, it's more of a nuisance and from the research I've done it's with the nvidia 9 series and earlier for the most part. I'll be watching a video and the screen will freeze but I can hear audio.
I used the WinDbg tool to open up the live kernel viewer .dmp file and found the driver that was causing problems was the nvidia driver file... my most recent attempt was installing the driver provided for my card by windows update, which did update the driver to a newer version which is actually listed as a beta driver on the nvidia site... so maybe they finally fixed this issue.
It's almost time for a new card anyway, and I haven't seen this same issue posted about with the 400 or 500 series cards.
To OP... if you figure out it is your driver for sure, just keep playing around with it and hopefully you'll figure out which driver version will work correctly. Use that bluescreen view to get an exact idea as to what is going down.
Yeah, driver crashes on older games in Windows 7, specifically on the 9x nVidia cards, are common every few days. Guess the good part about windows 7 is it won't crash everything with a BSOD, but rather just restart the driver.
Server: Valefor
Game: FFXI
Posts: 14155
By Valefor.Slipispsycho 2011-04-14 13:28:24
Mine doesn't just start the driver <_< it prepares a crash dump, then restarts.
It only happens when I put my PC under some serious strain.. I just Alt+tab on the game I'm currently playing, sometimes I'll have up to a game running the back ground, firefox, winamp, a video converter and a video editor (Adobe Premier for example) exporting video..
Under that load my PC tends to just say *** that and shuts off.
It's the i7's fault, it seems to handle it all fine, and I don't actually think about the load I'm putting on it.
Whenever I play FFXI sometimes it'll just crash my whole computer with a blue screen of death it doesn't happen with FFXIV, Forsaken World, and normal videos and things. When it crashes tells me to update my video card and bios everything on my computer is updated so... what can i do?
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