canceling auto-renewing is not canceling Xbl-Gold I think ?
It's not "cancelling" but more of a "Hey, don't renew my 'x' months of xbl I'm broke!" option, it's telling them that I don't want to have gold anymore and want to just suspend the gold until I can pay for it again.
They won't let you completely take a card off file unless you call them and like suck them off (I'm guessing) which is utter ***.
Now I wonder if tomorrow if I should piddle around with the newbies in there or go straight to the head guy.
He aint gonna like what I say, this is the second time this has happened to an account of mine.