Also, good news everyone!
My net is getting upgraded from 1.5mbit to 10mbit at no cost! (It's actually $2 cheaper.)
Turns out we are on an old plan and the new version of our same plan is the 10mbit one. Took a tech coming out and trying to fix my latency issues to find out. (120+ ping to even Google's DNS server)
The people on the phone would swear up and down that we have the fastest available for our area. When in fact we can get up to 20mbit.
Tech gave me his personal number and he got in contact with his supervisor who called me as well and gave me his number. Which while I talked to him I told him about my history with the people on the ISP's CS line. As well as names of said reps who fed me said ***/flat out lies. Seems some reps are getting in trouble now. Suck it you lieing sacks of ***!