I've been on the phone with a friend who is talking with his ISP for the past hour and a half, Clear, horrible decision on his part but nonetheless, his internet connection has sucked for months. He can't even load a picture while browsing.
They've been giving him lame responses to his questions for the past few months, and he requested management.
After all of that, he got someone to check out the tower, and he asked when he could expect them to come out and check it. The manager told him that he doesn't know. He then asked if it isn't fixed within a week or a month what then? The manager basically told him to cancel if he doesn't like their service.
I can't stand ISP companies, I really, really can't stand them. I told him to change ISP's and stop suffering with this BS, but the thing is it's cheap internet. It was working great, better than mine, for over a year, and now for the past 2-3 months it's been close to dead.
Wow...
What company is this? should probably find a regional manager or something or someone higher up then that bozo ... get his *** fired.