SE Website - It SUCKS!!!!!!

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SE Website - It SUCKS!!!!!!
 Hades.Tripster
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Server: Hades
Game: FFXI
user: Lisamarie
Posts: 367
By Hades.Tripster 2010-04-22 11:40:23
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I'm almost raging at SE website. I can't log on! It's just ridiculous.

If you go here you can't enter:
http://member.eu.square-enix.com/

But if you try the same password here, it will:
http://support.eu.square-enix.com/

But then I can't access the information about security token / etc. You would think a GAME COMPANY would have a better website / support.

So... Is this just happening to me or you have the same problems? Not to mention if you have a NA account you can't log in into Europe's website and vice-versa, which is ridiculous, cause it's the same company.

WTF SE, WTF!!!!!!!!!

/QQ
 Carbuncle.Sterling
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Server: Carbuncle
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user: Sterling
Posts: 1050
By Carbuncle.Sterling 2010-04-22 11:45:26
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Not to mention it is virtually impossible to figure out how to get to the live chat, and phone support is no longer even listed on the site.
 Valefor.Slipispsycho
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Server: Valefor
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By Valefor.Slipispsycho 2010-04-22 11:49:04
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Hades.Tripster said:

But then I can't access the information about security token / etc. You would think a GAME COMPANY would have a better website / support for a game that's 8 years old.

Fixed, because if the game had just been released a few months ago this would be understandable to an extent..
 Hades.Tripster
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user: Lisamarie
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By Hades.Tripster 2010-04-22 11:54:12
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For those who care,

Square Enix Europe Information Centre
at +44 (0)870 600 0182

Called in yesterday the guy was quick enough to help me BUT.

I doubt it will work. He said they'll be fixing my issue in 4 days +-