Frequent Crashing

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Frequent Crashing
 Ragnarok.Erikthecleric
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Server: Ragnarok
Game: FFXI
Posts: 850
By Ragnarok.Erikthecleric 2017-07-14 15:33:30
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My wife is having an issue where she crashes after an almost set time frame has passed. Usually at about 3 to 4 hours after logging in the game crashes. We honestly don't know where to even start looking at fixes for this issue. I have pulled a crash log from her event viewer to see if anybody knows of a reason and possible fix to help.
Code
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: pol.exe
P2: 1.18.13.0
P3: 4e3bcddc
P4: KERNELBASE.dll
P5: 6.1.7601.17514
P6: 4ce7bafa
P7: 40000015
P8: 0000b727
P9: 
P10: 

Attached files:

These files may be available here:
C:\Users\Chaos\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_pol.exe_be497c12a394eb4283b290c6edd8f314b3495f_49062424

Analysis symbol: 
Rechecking for solution: 0
Report Id: 0554c976-68cf-11e7-8154-c89cdca32438
Report Status: 4

Faulting application name: pol.exe, version: 1.18.13.0, time stamp: 0x4e3bcddc
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17514, time stamp: 0x4ce7bafa
Exception code: 0x40000015
Fault offset: 0x0000b727
Faulting process id: 0x2140
Faulting application start time: 0x01d2fcba6f9e7ccf
Faulting application path: F:\Program Files (x86)\AAAssd\pol\SquareEnix\PlayOnlineViewer\pol.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 0554c976-68cf-11e7-8154-c89cdca32438


This is displayed in the event viewer when we check up on it.

Also as another note... When trying to open another instance of the game before force-closing the crashed instance the following error will occur, "error r6016: Not enough space for thread data"

Thank you for your assistance.
 Ragnarok.Erikthecleric
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Server: Ragnarok
Game: FFXI
Posts: 850
By Ragnarok.Erikthecleric 2017-07-20 07:16:25
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Bump, still looking for some help with this T-T;;