GM Recalls 718,000 US Vehicles 7-23-14

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Forum » Everything Else » Culture and Media » GM recalls 718,000 US vehicles 7-23-14
GM recalls 718,000 US vehicles 7-23-14
 Odin.Godofgods
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By Odin.Godofgods 2014-07-23 17:01:14
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General Motors is recalling 717,949 cars in the U.S. for loose bolts, bad welds, steering failures and more problems, the automaker said Wednesday.

The six separate recalls now bring the automaker's yearly total to 60 recalls and 26.4 million cars, some of which may be duplicated under multiple recalls. No filings with the National Highway Traffic Safety Administration were yet available.

On 414,333 cars with power height-adjustable driver and passenger seats, a bolt securing the height adjuster to the seat can loosen and fall out, which can then cause the seat to "move up and down freely." GM said it knew of one crash and three injuries related to the problem. Affected models include the 2011-2012 Chevrolet Camaro, Buick Regal and Buick LaCrosse; and the 2010-2012 Equinox, GMC Terrain and Cadillac SRX.

On 124,007 late-model vehicles, seat brackets may not be welded completely at the factory, which could cause them to break off from the car. GM isn't aware of crashes or injuries and said it expects fewer than 1 percent of all affected cars to need new seat tracks. The cars include the 2014 Chevrolet Caprice, SS, Cadillac CTS and ELR; 2013-2014 Cadillac ATS and Buick Encore; and the both light- and heavy-duty versions of the 2014-2015 Chevrolet Silverado and GMC Sierra.

The 2011-2013 Buick Regal and 2013 Chevrolet Malibu have turn signals that may not automatically indicate failure to the driver via a rapidly blinking indicator. If one of the two bulbs on each signal is out, the car's computer is supposed to recognize the problem and make the indicators blink fast. GM will reprogram a control module so that does happen. A total of 120,426 cars are affected.

A bad electrical ground in the power-steering computers of some 2014 Chevrolet Impala sedans could disable the steering assist at startup or while driving. GM said it knew of one crash but no injuries. A nut holding a ground stud on the power steering computer may have been accidentally painted which can cause the problem. The nut needs to be cleaned, torqued and the computer software updated on about 57,242 cars.

Certain 2014-2015 Chevrolet Spark subcompact hatches built in South Korea can lose all steering control due to a loose bolt in the front suspension that can detach the lower control arm from the steering knuckle. A total of 1,919 cars are included.

Finally, 22 of GM's biggest SUVs, the 2015 Chevrolet Tahoe and Suburban, along with the GMC Yukon and Yukon Denali, have roof racks that may be attached with the wrong nuts. These can tear the side curtain airbags mounted in the roof rails.

GM has not said when the repairs would start.

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 Odin.Godofgods
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By Odin.Godofgods 2014-07-23 17:01:45
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60 recalls in 7 months... talk about lost faith in them now'
 Bahamut.Milamber
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By Bahamut.Milamber 2014-07-24 04:02:06
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I'm happier that they are actually disclosing and fixing the issues, but Odin's balls, they are pretty stupid/simple mistakes.

To be fair these sound to be both design and production issues, but these are elementary, easy, and straightforward items to address prior to moving full scale production.

These shouldn't be present in production products.

They'll have quite a hill to climb in order to overcome both their internal culture problems, and public perception.
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By Bahamut.Ravael 2014-07-24 04:26:07
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Makes me wonder how well their quality control department runs, although it's common for quality initiatives to end up getting hamstrung by rushed production. GM might benefit from just slowing down and taking a couple more weeks to thoroughly inspect their vehicles, but good luck convincing upper management of that when "time is money". Maybe they should make their motto "lawsuits and recalls are the opposite of money".
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By Bahamut.Milamber 2014-07-24 05:26:12
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It depends on what the directive of their QA/QC department is.

Is it to see that activities are performed in accordance with the policies and procedures?

Is it to see that a product has an acceptable and known level of defects?

Or is it to see that the final product is actually (re)produceable and safe?

Most are the first, some encompass the second, few have the third.

As they say, there is never time to do it right the first time, but always time to fix the problems.
 Odin.Jassik
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By Odin.Jassik 2014-07-25 00:12:42
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Bahamut.Milamber said: »
It depends on what the directive of their QA/QC department is.

Is it to see that activities are performed in accordance with the policies and procedures?

Is it to see that a product has an acceptable and known level of defects?

Or is it to see that the final product is actually (re)produceable and safe?

Most are the first, some encompass the second, few have the third.

As they say, there is never time to do it right the first time, but always time to fix the problems.

Having worked in automotive testing and manufacturing for years, I have a unique perspective on this. It's not uncommon for known issues to be dismissed due to a predicted level of failure. Many of the components are made by outside vendors and aren't necessarily tested by the vehicle manufacturer. It's fairly common for a component to have a much higher failure rate than reported by a vendor. It's also not uncommon for manufacturing, testing, and design groups to be completely out of communication and lots of issues from design are found in testing but can't be corrected on the manufacturing level. Those kinds of disconnects get tied up in mountains of bureaucracy because of the size of these companies. Often there are flaws in the quality and reporting process or corrective actions aren't taken on the lower levels.

All told, even though the recent GM and Toyota recalls made big headlines, apart from fatalities, they aren't at all uncommon. When I worked for VW, we had 7 or 8 active recalls on the A5 Jetta/Golf/GTI/Beetle before we even took delivery of a single one. Granted, they were relatively small recalls, but modern vehicles are incredibly complex machines and are built to a price point which can leave fairly large gaps in the design, testing, and quality control arenas.
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By Jetackuu 2014-07-25 00:24:17
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Need to destroy the car lot model and the profit margin for the automaker wold probably rise enough to be less incompetent.